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Privacy Policies

 

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site, (referred to as "Juno Jewelry" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions by JunoJewelry.com.

JunoJewelry.com is committed to providing the best value for our customers while providing the finest customer service possible. To achieve our goal, we ask you to provide certain information that allows us to process your order and assist you in obtaining exactly what you want. Your security and protection is a top priority at JunoJewelry.com. We use the latest technology (128-bit SSL encryption) to insure that your confidential information remains confidential. Please review our privacy policy for more detail.

 

Orders

When placing an order, we collect the information that we need to complete your order. This information is placed on a secure server (128-bit SSL encryption). In order to enhance your security, our sales professionals may call to verify this information. We do not share private information with third parties, except with those who are directly involved with your order; such as the institution that issued your credit card and the shipping carrier that delivers your merchandise.

 

Information automatically collected

We collect certain technical information when you link to JunoJewelry.com such as the version of your operating system, the browser type, and the IP address of the place you found us. This information is for our statistical research and helps us determine usage and traffic patterns to improve our website and provide you with the latest technology. We use cookies (a small file that tells us that you have been on our website) to track the effectiveness of advertising campaigns.

 

Information you give us

Information is collected from several places on our website. This information is collected in order to process and fulfill your order. Under no circumstances will JunoJewelry.com sell or rent this information to any outside company or organization.

 

Policy Changes

We may from time to time change our privacy policy. These changes will be posted on our Web site for your convenience. We recommend that you check the privacy policy from time to time, in order to stay up to date.

 

Payment Methods

For your convenience, JunoJewelry.com accepts the following forms of payment: MasterCard, VISA, American Express, or Discover card.

 

Shipping and Handling

All packages shipped from JunoJewelry.com are fully insured to your doorstep. For security purposes, signature is required for all deliveries of products that cost more then $500, regardless of signature waivers you may have on file with and UPS.

 

Taxes

All orders shipped within the State of California will be subject to sales tax.

 

Returns

JunoJewelry.com offers a 30-day return period for a full refund (minus any special requests), as long as everything is returned in its original condition and with all its contents. We require that all items be included in your return in the condition you received them or a replacement fee will apply. Your account will be credited once the package has been received and reviewed. For instructions on how to return an item please click here.


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error, JunoJewelry.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. JunoJewelry.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, JunoJewelry.com shall immediately issue a credit to your credit card account in the amount of your purchase price.


Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of JunoJewelry.com. Copyright © 2006 - 2012 JunoJewelry.com, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether JunoJewelry.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.


Custom and Special Order

Many of our items may be altered in various ways. Occasionally we receive requests different stones in place of what may be displayed on our site. Other requests have included the use of more or less stones or different size stones for a particular item. Such requests may be possible, but are non-refundable. If there is an error on behalf of JunoJewelry.com, the item will be exchanged for you. We reserve the right to correct any issues prior to issuing a refund. Please email us at Service@JunoJewelry.com with the item number of the product you wish to customize.


International Shipping

JunoJewelry.com ships internationally to via FedEx International Priority at a flat rate of $89.99. Please email a representative at Service@JunoJewelry.com for shipping instructions. All shipments are fully insured during transit.

We accept credit cards from Canadian customers if the billing and shipping addresses are the same. Wire transfers are required for all other international orders at this time. JunoJewelry.com does not charge sales tax to international orders.

Please note that you (the customer) are responsible for any customs tax or duties. Your customs agency will contact you regarding any duties for clearance.The customer must pay any additional charges for customs clearance if any. JunoJewelry.com has no control over these charges and cannot predict what they might be. Customs policies vary from country to country; you should contact your local customs office in order to be fully informed.

We currently do not ship to Brazil, Nigeria, India, Indonesia, Pakistan and Russia. Please note that JunoJewelry.com reserves the right to refuse any International Order as per our discretion. In the event that we are unable to ship to your country, we will inform you immediately.


Alternate Shipping Address

If your billing address is a P.O. Box or if you would like your delivery to be discreet, you can provide a shipping address other than your billing address. For added security from fraudulent charges to your credit card, please provide the alternate shipping address to your credit card company. Your sales representative will verify that both addresses are on file with your credit card company.


Product Pricing

Management makes every attempt to ensure that our expansive online catalog is as accurate and complete as possible. In the event an item is listed with an inaccurate description or incorrect price due to data-entry or system error, we reserve the right refuse service.


Product Information and Images

Management has attempted to accurately depict the products offered on the site. However, because the depiction of a product is dependent on your computer monitor, we cannot guarantee that such depiction will be accurate. Products may appear larger on our picture. But management will make every attempt to depict our products as accurately as possible.

 

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